Privacy Policy

Privacy Policy for TRUE BLUE BETES

Last Updated: 21.05.2025

At TRUE BLUE BETES, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our platform, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect personal information when you create an account, place bets, or interact with our website. This may include:

Personal Identification Information: Name, address, email, phone number, date of birth.

Account Information: Username, password, account preferences, and activity history.

Payment Information: Credit/debit card details, bank account information, and payment methods used for deposits and withdrawals.

Device and Usage Information: IP address, browser type, operating system, device type, and browsing activity on our platform.

Cookies: We use cookies to enhance your experience on our website. Please refer to our Cookie Policy for more details on how we use cookies.

2. How We Use Your Information

We use the collected information for the following purposes:

To create and manage your account.

To process and confirm your bets and withdrawals.

To communicate with you regarding your account, including promotions, updates, and support.

To improve our services and the user experience by analyzing usage patterns.

To detect and prevent fraudulent activities, including suspicious betting behavior.

To comply with legal and regulatory requirements, including age verification for gambling.

3. Sharing of Your Information

We may share your personal information in the following cases:

Service Providers: We may share your data with third-party service providers (e.g., payment processors, IT support) to facilitate the operation of the platform.

Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or government inquiry.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement various security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and firewalls. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request updates or corrections to your personal information if it is inaccurate or incomplete.

Deletion: You can request the deletion of your account and personal data, subject to legal and contractual obligations.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive or by contacting our support team.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, track your activity, and improve site performance.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of the platform.

7. Age Restrictions

We are committed to complying with Australian gambling laws, and only individuals aged 18 years or older are permitted to use our platform. We use age verification systems to ensure compliance. If we discover that a user is underage, we will suspend or terminate their account and take appropriate action.

Our platform may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, our practices, or new services. We will notify you of any significant changes by posting an updated version on our website. Please review this policy regularly for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: support@truebluebetes.com